Eko reads thousands of public conversations about your brand, competitors and market across 30+ platforms, then briefs your team in Slack: what happened, why it matters, what to do. Three minutes a day instead of thirty tabs. When a signal smells like revenue, she sends it to Buska.
On air
Eko
Social listening employee
Powered by Buska
- Employee ID
- MIR-001
- Division
- Market Intelligence
- Workstation
- Slack · #market-listening
- Coverage
- 30+ platforms · 24/7
Clearance
Reads the public web. Never your DMs. Drafts only: humans send.
No auto-posting · ever
Eko App #market-listening
⚠️ Reputation risk detected: brief posted, draft ready for Dan.
She listens while you work.
Eko monitors your brand, your competitors and your market across 30+ platforms, continuously, not when someone remembers to check. Social intelligence by Buska; judgment and delivery by Eko.
No dashboard to babysit. If nothing matters, you hear nothing. When something does, it lands in Slack with context.
Today, for one workspace
0 scanned · 0 surfaced
She briefs your team.
Every morning at 9:00, a digest: what happened, what matters, what she recommends. Every Friday, a market memo your exec team actually reads: competitors, sentiment, narrative shifts.
Long thread blowing up somewhere? Ask her to summarize it. She answers in the channel, with sources.
Daily digest · Thursday, July 9 · 9:00
6 signals worth your time out of 214 scanned. One needs action this morning.
214
Mentions scanned
6
Surfaced
97%
Filtered as noise
71% positive
Sentiment
- Billing complaint gaining traction on X → assigned to Dan, response drafted. Needs a reply before noon.
- Onbordly pricing backlash in r/SaaS → sent to Buska (intent 82). Thread still climbing.
- Head of CS at Fieldset credits Waypoint for 3x faster time-to-value → Sofia engaging in comments.
- Fourth SCIM request this month → task created for Priya with all sources linked.
2 signals sent to Buska this week · 5 threads tracked · next digest tomorrow 9:00
She knows what matters.
Eko reads everything so your team reads six things, not two hundred. Each signal comes with sentiment, urgency, why it matters and a recommended action. The morning catch-up drops from an hour of tab-checking to three minutes.
Mark something as noise and she learns. Yesterday's filter rate for our demo workspace: 0%
Brand mentions
Praise, complaints, questions, with sentiment and reach.
Competitor complaints
Their unhappy customers, your warmest audience.
Reputation risks
Negative traction flagged in minutes, not tomorrow.
Feature requests
Recurring asks grouped into patterns product can use.
Market trends
Narrative shifts that will reach your prospects.
Revenue opportunities→ Buska
Buying signals, scored and routed to Buska.
She follows up.
A brief without follow-through is just more reading. Eko tracks threads, assigns signals to teammates with full context, creates tasks, and drafts responses in your voice.
She never sends. A human reviews every word that goes out. That's a product guarantee, not a setting.
Humans send, Eko drafts. Eko never posts publicly or replies automatically. She drafts responses for a human to review, edit and send.
Commercial intent goes to Buska. If a signal looks like a buying opportunity, Eko surfaces a 'Send to Buska' action instead of engaging. Lead gen is Buska's job.
Reputation risk escalates immediately. Negative signals gaining traction are flagged as critical, posted in-channel and recommended for assignment within minutes, not batched into the digest.
Competitor threads stay classy. On competitor complaints, Eko drafts helpful, non-disparaging responses. She never recommends trashing a competitor.
Noise teaches Eko. 'Mark as noise' trains Eko's filters. Two similar dismissals and that pattern stops reaching your channel.
She sends revenue opportunities to Buska.
When a conversation smells like pipeline (a buyer scoping tools, a competitor's customer walking away), Eko doesn't play salesperson. She hands it to Buska, the social listening platform built to turn mentions into leads.
Buska scores intent, matches your ICP, enriches the contact and runs outreach. Eko keeps listening and feeds context back to your team.
Eko
- Listens & monitors
- Briefs, digests, memos
- Alerts & reputation risks
- Assigns, tracks, drafts
- → humans decide
Buska
- Lead generation
- ICP & intent scoring
- Reply Studio & outreach
- CRM & pipeline
- → revenue engine
One button connects them: ⚡ Send to Buska
Sit in her channel for two minutes.
Below is a live slice of #market-listening: press the buttons, open the draft, ask her about your week.
# market-listening
Eko's desk · signals, briefs & market memos · Social intelligence by Buska
EkoApp9:12 AM
⚠️ This one can't wait for the digest: a billing complaint is picking up speed.
X · Thread · 42 replies, 210 reposts · Jess Tran (12.4k followers · ops community) · 23 min ago · View original
“PSA: Waypoint has double-charged us two months in a row and support keeps closing the ticket. Anyone else? Starting to regret the migration.”
Why it matters: This is your third billing complaint this month, but the first from an account with reach. Left alone for a few hours, it becomes the top result for 'Waypoint billing'.
Recommended: Assign to Dan (Support) now. Reply publicly within the hour acknowledging the issue, move details to DM. I've drafted a response in your support voice.
Rule applied · Reputation risk escalates immediately: Negative signals gaining traction are flagged as critical, posted in-channel and recommended for assignment within minutes, not batched into the digest.
Try asking Eko
One employee, three full-time jobs.
One plan. Everything included.
No feature tiers, no per-seat math. Pick how much Eko listens each month; your whole team reads her briefs for free.
From $49 /workspace/mo
2,500 free credits to start. No card.
Questions teams ask.
What is Eko?
Eko is an AI social listening employee that lives in Slack. She monitors your brand, competitors and market conversations across 30+ platforms, briefs your team with daily digests and weekly market memos, and hands revenue opportunities to Buska. Think of her as a market intelligence hire, not another dashboard.
How is Eko different from Buska?
Eko and Buska are two sides of one pipeline. Eko handles listening: brand monitoring, competitor monitoring, market intelligence, Slack briefs, alerts and follow-ups. Buska handles revenue: lead generation, ICP and intent scoring, Reply Studio outreach, CRM and pipeline. When Eko detects a commercial signal, she sends it to Buska rather than working the lead herself. Eko is powered by Buska's social intelligence engine.
How much time does Eko save my team?
A typical workspace generates around 200 relevant conversations a day across social platforms, forums and review sites. Eko reads all of them, filters roughly 97% as noise, and briefs the remainder in Slack with context and a recommended action. Teams replace an hour of daily feed-checking with a three-minute morning digest, and stop missing the conversations that mattered.
Does Eko reply to people automatically?
No, never. Eko drafts responses in your voice and recommends actions, but a human always reviews and sends. She has no ability to post publicly on your behalf. This is a product guarantee, not a configuration option.
Which platforms does Eko monitor?
Through Buska's engine, Eko listens across 30+ platforms including X (Twitter), Reddit, LinkedIn, Hacker News, G2, Product Hunt, YouTube, Quora, app stores, blogs and forums.
How does pricing work?
Eko has one plan with everything included: the only choice is her monthly listening volume, from $49/workspace for 10,000 credits up to 400,000 credits for agencies. Credits meter what she delivers, never the searching: 25 per signal surfaced, 25 per draft, 10 per answer, 500 one-time to learn a new brand; quiet scanning costs 0 and reading briefs is always free. New workspaces start with 2,500 free credits, no credit card.
Does Eko read our private Slack messages?
No. Eko only posts into channels you invite her to and reads commands addressed to her. Her listening happens on public conversations across the web, not inside your workspace. See the Security page for the exact Slack permission scopes.
Can I try Eko without connecting Slack or Buska?
Yes. The interactive Slack preview on this site shows a full day of Eko at work: signal cards, digests, the weekly memo and the Send to Buska handoff, with sample data and no account required.
The market is talking
about you right now.
Someone should be in the room. Hire Eko and get your first brief tomorrow at 9:00.